Doylestown Borough Water Department provides water service to customers in the Borough of Doylestown and a few outlying municipalities.

The Water Department is located in Borough Hall at 10 Doyle Street in Borough Hall. Amy Kramer, the water department clerk, can be reached at 215-345-4140 or by email.

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Jeremy Matozzo, Chief Water Operator

Jeremy’s career in the water industry began in 2011 as a meter reader and customer service technician. Since then, he’s gained experience as a treatment plant operator, overseeing multiple water and wastewater treatment plants. He became the Borough's Chief Water Operator in 2021.

Jeremy holds several PA state certifications, including a Class A water treatment license, a wastewater operator’s license, and water distribution & collections systems licenses, among others.

Jeremy is a 2006 graduate of Albright College, where he earned a BA in Criminal Justice. He is an active member of the Knights of Columbus, has coached youth and high school football, is a member of the Norristown Bocce league, and enjoys weekends down the shore during the summer.

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Amy Kramer, Water Clerk

A Bucks County native, Amy was born and raised in Upper Bucks. Amy joined the Borough staff in 2013, bringing with her over 15 years of experience in administration. She and her three awesome daughters still reside in Upper Bucks.

Safety Reminder- Utility Worker Imposter Awareness

Water Department staff spends a significant amount of time working on water meter reading equipment, which is typically found on the outside of a resident’s home. It is not unusual to see a water department employee walking around a neighborhood or down a street, checking equipment on the side of businesses and homes. It is important to remember that all Doylestown Borough Water Department staff drive in clearly marked official Borough vehicles, wear official uniforms, and carry proper identification. We will never ask for access into a residence without proper advanced notification. If you suspect someone is posing as a Water department employee or just want to verify that we are doing working on your street or neighborhood, please call the water department at 215-345-4140.

We do not add fluoride to the water.

Put your water account number in the memo of your check so it is posted to correct account.

Note: Water account numbers are property specific – if you move to another Borough property the number will change. Putting the old number on the check will cause it to be applied to your former property even if it is not yours anymore.

Everyone pays a flat fee per unit, based on your meter size, that covers up to 3000 gallons of water each quarterly billing period. If you use more than 3000 gallons per unit, you are billed for each 1000 gallons over that first 3000.

Meter Size / Base Rate:

  • <1.5" / 31.77
  • 1.5" / 33.40
  • 2" / 36.62
  • 3" / 38.23
  • 4" / 39.85

Usage Charges:

  • 0-3,000 gallons/quarter: Base charge
  • 3,000-20,000 gallons/quarter: $4.74/1,000 gallons
  • 20,000 & up/quarter: $5.92/1,000 gallons

In addition, a $5 per unit, per quarter Capital Fee will be implemented to support the Water Capital Fund to help offset significant capital costs due to aging infrastructure and PFOS/PFAS contamination.

If you are interested in how you compare:
The sewer system is owned and operated by Bucks County Water and Sewer (BCWSA) They bill residents directly for the sewer cost. Your sewer charge is based directly on your water usage. Bucks County Water and Sewer is the owner and administrator for the sewers.

The average American uses over 100 gallons of water in a day. The average family of four uses about 400 – 500 gallons a day. So in a 91 day billing cycle an average family of four might use 36,400 gallons of water. You can audit your water usage to see where you could use less.

Our new Neptune meters are read remotely by computers. Our older meters are read by a meter reader who goes around to each home and looks at the register readout on the outside of the property. If we cannot read your outdoor register we will leave a post card in your door asking you to read the inside meter immediately and write down the reading.